Privacy Policy

Effective Date: January 1, 2025
Company: Centurion Services, Inc.
Website: https://www.centurionservices.com
Address: 1989 Tobsal Court, Warren, MI 48091
Telephone: (586) 204-6387

1. Overview

Centurion Services, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us.
This Privacy Policy explains what data we collect, how we use it, and how we safeguard it when you visit our website or use our cleaning and restoration services.

By using our website or contacting us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide our services, respond to inquiries, and improve user experience.

Information you may provide directly includes:

  • Name, phone number, email address, and physical address

  • Details related to service requests or scheduling

  • Optional feedback, reviews, or survey responses

Information collected automatically may include:

  • IP address, browser type, and device information

  • Pages viewed and time spent on our website

  • Referring website or search term used to find us

We use Google Analytics and other standard analytics tools to monitor site activity. This data is anonymous and used for performance and marketing insights only.

3. How We Use Your Information

We use collected data to:

  • Respond to service requests, questions, and estimates

  • Schedule and complete cleaning or restoration services

  • Send appointment reminders or follow-up communications

  • Improve website functionality and service quality

  • Maintain internal records and ensure customer satisfaction

We do not sell, rent, or trade your information to third parties.

4. Information Sharing

We may share limited information with:

  • Trusted partners who assist in scheduling, billing, or marketing (under strict confidentiality)

  • Payment processors, when necessary to complete transactions

  • Legal authorities, if required by law or to protect our rights and property

All third-party partners are required to safeguard your information in accordance with this policy.

5. Data Retention

We retain customer records and correspondence as long as reasonably necessary to fulfill the purposes outlined above or as required by law.
If you wish to have your information deleted, you may request removal at any time by contacting us.

6. Cookies and Tracking

Our website uses cookies—small text files stored on your device—to enhance browsing experience and analyze web traffic.
You can control or disable cookies through your browser settings, but doing so may limit certain website features.

Analytics and advertising tools (such as Google Analytics) may use cookies to collect non-identifiable usage data. We do not use cookies to store personal information.

7. Data Security

We implement appropriate technical and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
While no online system can guarantee complete security, we continuously work to maintain a safe environment for our customers’ data.

8. External Links

Our website may include links to third-party websites or videos (such as YouTube).
Centurion Services, Inc. is not responsible for the content, privacy practices, or data collection of these external sites. Please review their policies before sharing personal information.

9. Children’s Privacy

Our website and services are not directed to children under 13 years of age.
We do not knowingly collect personal information from minors. If a parent or guardian believes a child has submitted information, please contact us for prompt removal.

10. Your Rights

You may at any time:

  • Request a copy of your personal data we have on file

  • Ask us to correct or delete your information

  • Opt out of marketing communications or email updates

Requests can be made via email or mail using the contact information below.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
All updates will be posted on this page with a new effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Centurion Services, Inc.
1989 Tobsal Court
Warren, MI 48091
Telephone: (586) 204-6387
Email: info@centurionservices.com
Website: https://www.centurionservices.com